Monday, February 10, 2014

QAD Customer Self Service - Key Features of QAD CSS

(Source: www.bsdinsight.com)

  • Streamlined self-service order management
  • Hierarchical product catalogs
  • Browser-based Business-to-Business (B2B) or Business-to-Consumer (B2C) order entry processes, including Credit Card payment support
  • Comprehensive real-time visibility into offered products, account information, orders, shipments, invoices and credit status. All reports can be viewed in the browser or printed to a local printer
  • Order-processing control based on the customer's credit status, the projected item quantity available to promise (ATP), or other parameters
  • Order templates, order copy and automatic order recovery
  • Automatically generated e-mails based on pre-defined rules
  • Easy-to-use personalization based on individual or group security controls and a powerful rules engine
  • Seamless integration between company portal and QAD Enterprise Applications
  • Multi-language and multi-currency capabilities
  • Well defined multi-tier architecture using HTML, DHTML, and JavaScript in the UI layer and Progress 4GL and Progress WebSpeed in the business logic layers
  • Supports rapid integration and implementation using a cost-effective approach and flexible Web technology
  • Support for complex configured products (with QAD Configurator)



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