(Source: www.bsdinsight.com)
Business Process Management (BPM) is a combination of management practices, policies, metrics and software tools designed to help organizations document, automate, manage, analyze and improve processes.
- Create business process models that drive process execution
- Assign task responsibilities/ownership to individual users/roles
- Automate execution of the business process
- Reduce process execution time
- Operational metrics show the status of active processes
- Improve visibility of active processes
- Analyze process execution metrics
- Identify bottlenecks
- Model process modifications
- Support iterative process improvement
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